Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us on WhatsApp at 0311-7266419 and send your item to our physical address.

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Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

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Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

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Need Help?

Contact us on our official WhatsApp at 0311-7266419 for any questions related to refunds and returns.